Glowing recommendations for a product or service may encourage you to try it out yourself, but consumer advocates warn against blindly trusting online reviews.
"It is very difficult for the consumer to decide which reviews are genuine and which ones are not," says Tatjana Halm from Verbraucherzentrale Bayern, a consumer advice centre in Germany.
Already a subscriber? Log in.
Limited time offer:
Just RM5 per month.
Cancel anytime. No ads. Auto-renewal. Unlimited access to the web and app. Personalised features. Members rewards.
Follow us on our official WhatsApp channel for breaking news alerts and key updates!