I REFER to the comment piece headlined “No harm in being nice” (StarMetro, July 23) and concur with Niki Cheong’s theory that many Malaysians display their ugly side when they deal with people they do not know and are unlikely to ever come across again.
It explained very well the behaviour of many taxi drivers as they treat passengers picked up by the roadside and taxi stands as passing ships in the night and are unlikely to meet them again.
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